How to Return Items

1. Register Your Return

   Please use our Return Portal below to register your return. Your Order Number and E-Mail Address are needed. Please note the following requirements:

   • The item is in its original condition with all tags and packaging intact
   • The item has not been used, washed, or altered in any way
   • The return is made within 14 days of delivery

2. Refund or Exchange?

   Choose if you want to return items or exchange them. In case of a refund, you can choose between:

   • Refund to original payment method: €4.90 shipping fee will be deducted.
   • Refund as store credit: Receive an additional €10 store credit bonus.
   • Exchanges: €4.90 shipping fee applies, payable via credit card.

3. Ship Your Items

   After confirming, download your DHL return label. Print it or have it scanned directly at DHL. Please pack the item securely in its original packaging with all tags and labels attached. Send the package to the following address:

   Salite Clothing GbR
   Returns Department
   Am Germaniahafen 5
   24143 Kiel
   Germany

4. Get Your Refund

   Once we receive the item and confirm that it meets our eligibility criteria, we will process the refund. The refund will be issued to the original payment method or via store credit within 15 business days. Please note that it may take additional time for your bank to process the refund.